Privacy policy

Introduction

RiskCare pays particular attention to the protection of personal data. This privacy policy explains what data may be collected through this website, for what purposes, and how it is processed.

Data controller

Data collected

Depending on how you use the website, we may collect the following categories of data:

• identity and contact details (name, email, phone number, company);
• the content of messages sent through our forms;
• technical browsing data and audience measurement data;
• data related to document requests or newsletter subscriptions.

Purposes of processing

Your data may be used to:

• respond to contact requests and demo enquiries;
• send editorial or marketing communications when you have consented to receive them;
• improve the website, its content and performance;
• maintain website security and prevent misuse.

Legal basis

Processing activities are based, depending on the context, on your consent, pre-contractual measures, RiskCare's legitimate interests, or compliance with legal obligations.

Data recipients

Data is accessible only to authorised RiskCare personnel and to technical service providers strictly required for hosting, maintenance, analytics, or the delivery of communications.

Retention period

Data is retained for a period proportionate to the purpose of processing and to applicable legal obligations.

• contact requests: up to 3 years after the last exchange;
• prospect data: up to 3 years from the last contact;
• newsletter data: until you withdraw consent or unsubscribe;
• technical data and cookies: according to their validity period or your browser settings.

Your rights

Under applicable regulations, you have the right to access, rectify, erase, restrict, object to, and request portability of your personal data, subject to legal conditions.

You may also withdraw your consent at any time where processing is based on consent.

To exercise your rights, please contact us at: dpo@riskcare.eu

Cookies

The website may use cookies and similar technologies to ensure proper operation, measure audience traffic, and improve user experience. You can configure your browser to limit or refuse cookies.

Security

RiskCare implements appropriate technical and organisational measures to protect data against loss, alteration, disclosure or unauthorised access.

Complaints

If you believe your rights are not respected, you may lodge a complaint with the competent supervisory authority.